Has anyone out here heard that Insulet is now out of network with BCBS? I called the first of the year to give them my new insurance info and the lady told me that they did not carry BCBS. So I went to Edgepark and was about to call them back to place my order when Insulet called me and told me that they are in network with BCBS. So I placed my order with Insulet and now it's been 2 months and they have not process my claim. I've called twice asking them what is taking so long. The first time I called I was told it was sent to the wrong BCBS and that they resent the claim to the correct one. After another month and nothing was showing up I called again and then was told they are out of network. He then told me that Insulet is in the process of trying to renegotiate their contract.
Is there anyone else out here on BCBS and using Insulet or were you directed to a 3rd party to order your pods?