The last two months it has taken a miracle to get my prescriptions refilled. Last month I needed to get new prescriptions from my endo, and when I finally called the doc’s office myself (after two days of the pharmacy faxing in requests) I found that the pharmacy had been using the wrong fax number.
This month I had to fight with my pharmacist to get the amount of test strips I need (no, 100 test strips is not enough to cover me for 30 days!), and about how many vials of humalog I could get for a 30-day supply. What angered me the most was that after trying forever to get 2 vials of humalog (after the pharmacist insisted I was only allowed 1 for “substance control purposes” - don’t even get me started on that), which included calls to my insurance company, the doctor, and then the pharmacist again, he ran it through again and there were no problems.
Does anybody have any bad/good experiences with a pharmacy? Any tips on pharmacy chains, or is service more a location-to-location thing? Has anybody ever tried using a neighborhood (not national, or even state-wide) pharmacy? Is asking my pharmacist to call my insurance company too much to ask?