The term "non compliant" is entirely too familiar, either from personal experience or that of others. It gets used -- and more frequently misused -- by many in health care. That misuse has been and continues to be a fruitful topic of discussion in the diabetes online community.
That conversation is ongoing both here and elsewhere. I would like us to consider the other kind of non compliance: non compliance by health care professionals themselves.
What does HCP non compliance look like? It takes many forms:
• The doctor or staff person who promises to fax or email records to where they are needed, and doesn't
• The nurse who promises to deliver a message to the doctor and either doesn't, or scrambles it so that the doctor responds to you inappropriately (or not at all)
• The doctor who dismisses your symptoms or clear, unmistakable test results and says they don't mean what you think they do
• The HCP who simply doesn't hear what you say (because you are, after all, an uninformed lay person) and acts on what they "know" is really going on with you
• The HCP who sees dozens of diabetic patients yet whose knowledge of the current state of the art in diabetes is shockingly behind the times
. . . and I'm sure you can think of a great many more.
Perhaps we need to invent a term for physician non compliance -- a new buzzword we can add to the language and use constantly until it becomes commonplace.