I just had all my prescriptions refilled for the next 12 months. My insurance allows for a 90 day supply. I typed it all up being very specific as to what I need for my Lantus, my Humalog and my test strips. I faxed it to my doctor’s office with complete instructions as to where it has to be called in, etc. I spelled it all out, eliminated all the guess work for them. I even followed up with a phone call to the nurse to make sure it was going to be taken care of correctly.
I get the order today. It’s wrong. I didn’t get a three month supply of Lantus. I got half that. I specifically asked for six vials. I know how many units I require and how many are in a vial. The math has already been done. It’s the same quantity I have been using for years. Nothing has changed. They sent three vials.
I wouldn’t care about it so much if it were my cholesterol pill or something like that. I’m not going to die if I don’t have the cholesterol pill for a day or too. Not the case with the Lantus. I need that to stay alive. Get it right people!!!
I have to be right back on the phone with the doctor’s office Monday to fix it. Most annoying!!!