Can G5 sensors and transmitters still be reset/restarted?

If you just want the reset, and have iPhone, here is an alternative. Buy a cheap android phone ($40) but without service. Load xDrip on phone using wifi. Enter config for transmitter. Use the reset days instructions for xDrip, via “engineering mode”.

If you have android phone already, and load xDrip to show your readings instead of G5 app, then no need to reset, since xDrip does not have hard stop based on number of transmitter days.
XDrip stops when battery is too low, and shows info to see it is getting weaker/near failure.

Not planning on doing it but how locked down did they make them? I assume it will reject the transmitters number if you re enter it but what if you try the following.
Disconnect the old transmitter and enter the new one then after its completely activated disconnect it and reconnect the old one?

Thanks for the reply. Good to know it can be done with a cheap Android phone. I currently have used Android for the past 9 years but was thinking of trying out iPhone. If I’m able to keep my old phone around and use it solely to reset the transmitters that would be great. Once the transmitter has been reset with xDrip, it can again be used with the official Dexcom app, right? For example, with an Apple Watch?

I started a new sensor today. I took it from what I just picked up at the pharmacy last month. It will be interesting to see how many restarts I get out of it. :slight_smile:

For Dexcom G4 and G5 transmitter, yes. For older G6 transmitter, maybe, newer G6 transmitter - not sure. Dexcom is making changes that limit this.

Today I restarted the sensor. Here’s hoping there is no difference in how long it will last. In all fairness though, this one is bloody (or just badly bruised), but it has been working with good numbers!

Thanks for your prompt updates! I got a response from my insurance company, they are covering Dexcom at 80% with no maximum…I can’t wait to get it again…it’s been a few years since I haven’t been able to get it.

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I’m restarting my G5 sensors one time each. After that they seem to get squirrelly. I’m trying to get an inventory of G5 sensors so that when DexCom sends me my G6 (I’m on Medicare), I can continue using the G5 for a couple of months in order to get a supply of G6 sensors on hand.

But I’ve never had a major problem with restarting the G5 sensors for one extra week. My morning calibration tends to be off by quite a bit (usually ~25-40 points but the evening one is OK.

One question I will pose is can someone tell me where I can get a G5 transmitter by walk-in, using an Rx but not using my insurance. By my estimation, if DexCom sends me a G5 on/about January 1, my current transmitter will be pretty much dead by the time I get the G6. So my plan to continue using the G5 may not work unless I buy an extra G5 transmitter out-of-pocket. Looking on the Web, I am seeing prices for the G5 transmitter of close to $500. Getting a supply of G6 sensors isn’t worth that to me. I can get an extra box of G6 sensors for less than that.

Another question is when medicare patients get the G6, will they also get a new receiver? I have heard that the G5 transmitter will have a software upgrade to upgrade to the G6 but have no idea if what I was told is valid. I have built up an extra supply of G5 sensors but would like to run both the G5 and the G6 in parallel when I get it if able for a few weeks. Does anybody know the answer? My android phone (HTC U12+) does not support the 3rd party applications such as xDrip so I will only have the Dexcom receiver(s) to use for testing during transition.

I was told just recently that it would be a computer upgrade.

There is upgrade tool to update G5 receiver, but not transmitter. If use phone app, need to update to G6 app.

I do not have the touchscreen receiver so the question is: Will Dexcom send me a new touchscreen receiver with the G6 when Medicare available for me and I can run in parallel as I will still have the old G5 (non touchscreen) receiver. I will of course in that case wear both a G5 and a G6 sensor and transmitter for each unit as well.

You could try a pharmacy such as Costco or Sam’s Club. Let them know your plans to self-pay and not go through your insurance.

Today I restarted the sensor again.

September 23 - New sensor

September 30 - First restart

October 7 - Second restart

You probably need to contact Dexcom for answer. My guess is you will have to purchase G6 receiver or use G6 phone app.

I am on Medicare subscription package so whatever is needed, Dexcom will send me and bill Medicare and my supplemental Medicare plan. What I don’t know is if I will be able to run both G5 and G6 at the same time or will they lock me out of one or the other through hardware or software. Like with the G5 right now, even if you have 2 Dexcom G5 receivers, you can only receive the data on 1 G5 receiver or the other but not both. If I have 2 separate transmitters, 1 G5 and 1 G6 and 2 receivers, 1 a G5 and the other a G6, there is a possibility of running the 2 at the same time during transition. That is what I hope to hear.

Since you will have 2 transmitters (G5, G6) and 2 receivers, it should work fine.

You could also try xDrip on android phone to receive/display data instead of receiver from dexcom.

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Unfortunately I don’t believe that my HTCu12+ android phone supports xDrip applications. I have tried to install a few times but never successful.

I think that’s right. At least for the G6 transmitter, the FDA requires it be connected to only 2 devices at a time - one a medical device (like the receiver or the Tandem X2) and one that is not (like a phone). But there are no stated restrictions on using multiple transmitters independently. I have to imagine using a G5 and G6 at the same time each connected to it’s own receiver would be OK.

Nice! I started my first sensor since being back on Dexcom and after a couple days it was disconnecting, getting readings randomly, really erratic… Had to stop it and put another one in this morning… Just now the second sensor was reading 4.9, BG test showed 8.8 and 9.0 back to back…

Sigh…I really wish Dexcom was more consistent for me. I’m lucky if I can even get a week out of a sensor! :’(

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