I’ve had the Dex for about a month now and it is truly awesome. Helping me adjust basals, knowing trends the works, etc. The only issue I’ve had so far is my receiver tends to “Re-initialize” once every 1.5-2 weeks. Essentially, it just reboots, but I don’t lose any data and the sensor doesn’t need to go through another 2 hour “get wet” period. I called DexCom and they said that this issue is not normal but they are aware of it as it has happened to only a “few” others.
So…I got the new receiver yesterday, opened it up and got it ready to go. But, I noticed that the OK button is not as resistive when you press down on it as my current receiver is. Maybe I’m just picky, but it felt pretty loose and I felt that after a month or two of usage the button wouldn’t even work anymore. Plus I’m paying a pretty penny for this thing as I’m sure we all are…all in all it just seemed like shotty engineering or quality control. I’m on my third receiver in less than a month!
So I have two questions for you all…
- Has your DexCom receiver randomly Re-initialized?
- Have you had any issues with the buttons on your receiver?
Thanks for your help!