Dexcom G6 replacement issues

I’m currently on the Dexcom G6 and use Xdrip+ exclusively on my Galaxy S8+ phone.

I had a sensor that I needed replaced, so I called tech support. He asked if I was on the app or the handheld device. I told him app. He tried to go into clarity and when he couldn’t see any data, he had me reinstall it and then replaced it.

I don’t want to have to keep uninstalling Xdrip+ and reinstalling Dexcom on my phone, but I don’t want to lie and say I’m using their reader when I’m not either.

One time I told the truth and mentioned Xdrip and they said they don’t support it and wouldn’t help me at all.

Any ideas?

What do you do?

Do you have the Dexcom Receiver?

Unless you are using it with the Tandem X2 pump, you could always carry the Dexcom receiver to get the data uploaded to Clarity.

I do but I cary enough things with me already plus I seem to have misplaced it. Surely others are in the same boat as I can’t be the only one exclusively on xdrip. What do you do?

Unfortunately I am only on Xdrip until the VA deems it ‘time’ to send me the G6. So I am out of luck.
Btw, I agree on Xdrip being GREAT!

I use the dexcom receiver all the time, and nearly always have xDrip running on my S7 as well. The receiver is clipped to my waistband and is therefore so easy to glance at anytime I want to check. Also, I have xDrip showing on my Gear 2 watch WITHOUT AN APP. It uses Android Notifications to present the data every 5 minutes. Problem being, the xdrip guys broke the feature shortly after the July 15th release. They don’t seem interested in fixing it, either.

I am running Xdrip on my Note 8 and Gear 3 watch with Wearable Widgets. I was disapointed when the notification part stopped working. The thing I like best about that is it would work in power saving mode!
Now I just set Wearable Widgets as my first choice when scrolling to the right. Not perfect, but it works well enough for now.