I started using Dexcom in mid-October. No training provided, so the Getting Started Guide is all I have.
Thought transmitters lasted 6 months, but turns out it is 12 weeks. Correct?
After I connect a new transmitter, do I reorder?
Thanks!
@Sue27
The Dexcom G4 transmitter was expected to last a minimum of six months although many people find it lasts months longer.
The Dexcom G5 transmitter should last 112 days. I assume it is the Dex G5 you are asking about.
(Dex G5 warranty is basically 90 days but you also get a 22 day grace period for 112 days depending on when you actually start the final sensor session.)
When to re-order is based on insurance and how long you project it will take for the transmitter to actually arrive on your doorstep. At the time that I place an order, I ask the customer service rep what is the soonest date that my insurance will allow my next reorder. I flip forward on my calendar and mark “Dex Order” on that day. Otherwise, I may forget.
BTW - A ton of experience on these forums with many people using the Dexcom. Any specific questions - ask.
Also remember that Dexcom Technical Support is open 24 hours a day every day. Don’t be afraid to call them up for questions as well. They are helpful for far more than strictly broken equipment.
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Thanks
Congrats Sue, dexcom is very helpful for me, and just now put in a new sensor. Have you checked for YouTube videos ?
I find my arms work best, then inner thighs, rather than the recommended stomach, which I use for pump sites.
Good luck.
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