G5 Transmitter Delivery Overseas

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Dexcom wasn’t able to get me a G6 transmitter before the one I had expired (due to mistakes at Dexcom). I had no choice other than hack the transmitter with an iOS app called Spike. Unfortunately I don’t think it’s available for the moment because of a dispute with Apple. Check Spike-App.com or their facebook page to get an update.

Dexcom Customer Service Dumpster Fire: How are you managing it?

I think I’ve posted the link to this video before, but this should help. [Dexcom G5 and G6 transmitters reset] On Facebook there is a group called Spike App where you can search for answers to your questions or ask a question if you can’t find answers. Spike App | Facebook The most important thing to know is that it is a bad idea to try to use the Spike App and the Dexcom G5 app at the same time because the transmitter will usually have communication errors. I usually go back to t…

I also found this process, but it’s cumbersome and I haven’t tried it.

Changing the batteries on a G5 transmitter

I don’t have any information about Spike’s status, but this person has another method for resetting the G5 or G6 transmitter clock for iOS users. It looks very cumbersome and you need an Apple computer, but based on the comments it appears to work. I don’t have need to reset a transmitter at this point because I thankfully did it with Spike before it disappeared. But if it isn’t available when I have to reset again, I’ll give this a shot.