I read the comments about G6 Calibration but they do not address my particular issue.
I have the T-slim pump and the G6 Sensor. Recently I am getting calibration requests after changing a sensor. I have had this pump for over a year and have not had to calibrate at all. Tandem cannot seem to help and neither can Dexcom. Dexcom just says it is a sensor calibration error and that the sensor needs to be replaced.
Since Tandem does not provide test strips this is a cost factor for me.
I got the T-slim and the G6 because they advertise that calibrations are not necessary. Tandem assures me that the problem is not the pump and refuses to replace it.
When I change my sensor I set it up on my iPhone. the information is not transferring to my pump. I have now been told to start it on the iPhone and when the warm up is over and I begin to get readings to set it up on the pump. I have done that.
Today I changed my sensor and set it up on the iPhone but when the warm up was over it asked for two calibrations. This is not supposed to happen.
Unless there is some new data that I am unaware of I should not need to calibrate. Please enlighten me.
A very frustrated user.