I am having a problem with my T Slim reporting the Dexcom G6 sensor as faulty but my phone (running Drip+) is working fine with the same sensor!
I activated the sensor using the Pump and when it had accepted the data and gone into its warm up waiting period I entered the same data into the phone (without activating the sensor) and then it too indicated the sensor was warming up.
At the end of the warm up period the pump came back and said that I had to activate the sensor, and did I want to do that now! Having no other choice I pressed yes and it restarted the warm up timer. 5 minutes later the phone screen bursts into life and starts reporting my bg stats!
After the end of the pumps second warm up period it does exactly the same thing “you need to activate” etc which I do but about 30 mins later it comes up with new messages - Failed Sensor 11C. Please replace your sensor. Your CGM session has been stopped. Insulin delivery will continue as intended. All this time xDrip is working and reporting just fine.
The pump is now showing a big red circle with an X and beeping away for me to do something so I phone Air Liquide the uk distributer and they suggest putting the pump into suspend to clear the memory and then reactivating the pump - so I tried that but when it powered up and I entered the CGM details it rejected the sensor with the same messages as before. Air Liquide is now out of ideas and offer to get an “expert” to call back on Monday meantime I have a manual pump.
So do you guys think I should risk activating another Dexcom sensor and trying the reactivate procedure using the pump because I think the pump has to connect first or it won’t work?
Your thoughts would be appreciated.