My replacement pump showed up this afternoon & it is a refurbished one. I know some people don’t have problems with refurbished ones, but after all the problems I have had with 2 new ones, I am not going to put my trust in a used one. When I got my pump last year, I did not know that if you had a problem that they would replace it with a refurbished one – I found that out in Jan when I was having problems with the other one. My insurance company paid over $6k for that pump and I think it should have a longer lifespan that 2 months – I was not expecting to have to get it replaced every couple of months.
The last 2 nights that I had the first pump on, I woke up in my 30s. Normally overnights are fairly stable for me unless I take fast acting insulin close to bedtime – I did not those nights.
I could not find the post that Dick did when he first got his Ping, but he was complaining about the Ping having 16 units of insulin left over in the cartridge. I almost told him that he was wrong about that because when I ran mine down to zero, there was not one drop of insulin left in the pump. I know that was around when I got the new pump so when I got the new one, I tested it several times – there was a lot of insulin left in the cartridge. I also had to make some big changes to my basal rates after getting the 2nd one. I know I was getting more insulin than what I should have been with that fist pump.
It was a big step for me to get the pump in the first place and an even bigger step for me to trust it when I knew the first one was giving me too much insulin. There is no way after everything that has happened that I can trust a used pump.
A supervisor from Animas is supposed to call me back but I really don’t expect to get anywhere. My plans are to send the refurbished one back to Animas and the broken one to my insurance company since they paid $6k for it.