Hey everyone! I am due for an insulin pump upgrade next month from my Animas 2020… does anyone know if you have to mail your old one back or do you get to keep it?
You get to keep it (Unless you are Medicare and those I believe you have to send back because technically Medicare was just “renting” it) as between you and the insurance company it is bought and paid for. There may be some insurance companies who require you to send it back but I have run into none besides Medicare.
Sweet!
Interesting that you get to keep it. I just assumed that we had to send it back for a discount on the new one. The warranty on my pump expires in October. So, when can I expect the pump company to start calling me for an upgrade?
Depends on the pump company. I do not believe Animas makes such calls (please correct me if anyone knows differently) but when my Medtronic pump warranty expired I got 2 phone calls per day for about 2 weeks- drove my wife nuts!
If you are using one of the upgrade programs through the actual pump company (e.g. you have had the pump for 2 years and you want to get the new shiny model or you want to switch pump companies while still in your current pumps warranty) you MAY have to send the company the pump back but most companies do not offer these programs at the end of a 4 year warranty unless you are switching from one company to another. If this IS what you are doing different pump companies have different rules as far as whether you get to keep the old pump. If you are getting the pump through your insurance company you will not be required to send the pump back unless of course you are on Medicare.
My warranty is up tomorrow. They wont call, believe me they wont call.
You could go on for a long time and they wouldnt keep after you on this.
I’m just about a hundred percent sure.
And you can get a credit for your 2020 I think.
They are not taking old ones anymore for trade in, but I think they are taking 2020’s.
This would be if you need co-pay help or want something taken off your co-pay. Not necessary if your new pump is 100 % covered, and not offered in some instances with some insurance plans (such as my own).
Ha, so Edgepark just called because Animas told them to see what was happening with my pump order.
I guess I can eat my words now. Of course, Edgepark is trying to get the sale.
Of course, I still have no idea if there will be a sale at all.
Animas btw, did offer a trade in value of $700 from out of warranty ping to new ping. I think.
But they also kept thinking I had a Cozmo.
That would be a nice credit for someone who needs it.