Even though the price of upgrade went from 399 to $599 I decided to upgrade. So, I called Animas to do so and was told that because my warranty is up in August I need to go through the process of getting the insurance company to aprove a new pump.
Nightmare
So, we begin the justification for a new pump. As this is my first time -does anyone know how big a deal this is going to be? What are the odds that my insurance will reject the approval and just not cover my pump or pump supplies anymore?
What started as a $399 expense now has tuned into a hassle and a 20% deductible.
Why is trying to take care of yourself have to be so difficult. I always feel like I am fighting for basic care, appropriate medical response and supplies.
Sorry to sound like a complainer, I really am a good trooper a positive person and proactive diabetic- but the hassle really gets to me. Anyone else feel this way?
I totally hear you. When I was a kid my parents bounced around through different insurance companies and every time I got a new one, I’d have to get a new meter regardless of whether or not I liked my old meter because strips for the one I had wouldn’t be covered. My parents tried to keep mum about how much everything else cost but now that I’m older, I find it a little ironic that I don’t have to pay anything for test strips but I’ve got a $20 deductible for every bottle of insulin I get. Seems kinda counter-intuitive to me. At least we’ve got some health insurance though…
Did Animas say what the minimum amount of time on a current warranty they would allow. You are about 1.5 to 2 months of warranty left. Would they allow upgrade if there was 4, or 5, or 6 months left on warranty. Did they give you any such break point. I ask because I am considering an upgrade.
Thank you
The upgrade is possible but you only get a warranty for whatever period is left on the origional unit. So if you have six months left on your warranty, the warranty on the new unit would only be for six months.
Hope that helps