Lame Test Strips!


#1

I am so frustrated with my latest vial of test strips. At first I thought it was just me, as I thought I didn’t have enough blood to get the strip to work. After the first couple of times though, I realized it wasn’t me, it was the whole vial. Every time I go to put my blood on the strip, it doesn’t get “sucked” in (I’m sure there’s some scientific term for it). I try every angle, and then finally it sometimes works, and sometimes it only goes halfway on; another wasted strip. I am using the One Touch Ultras, which I’ve used for years. Anyone else ever have this problem, and if so, what did you do about it?


#2

hey, the same thing happened to me with my daughter, here i thought it was me! i had some where the strip would “break” , the end that goes into the meter…same brand, this just happened with my last batch #20


#3

I encourage you to call Lifescan, but just make sure you have plenty of time to wait on hold. I just got off the phone with them and they are sending me out a new vial, and want me to return the old one. After I explained the trouble, the gentleman would ask the strangest questions. “How did you apply the blood?” Me: “The same way I’ve been doing it for the last 15 years!” “What did you do differently after this happened?” Me: “What do you mean?” “Did you need medial attention, did you have a low blood sugar, etc.?” Me: “No, I just kept trying until I got a strip to work.” Duh! Oh well, at least they are sending me a new vial. I know they’ve had recalls before, so I’m wondering if others are having trouble.


#4

I had a similar problem with the One Touch strips too. I returned them to the pharmacy and they gave me a new box. They wanted to make sure that I had kept all of the test strips though… even the ones I had used (I thought that was weird, but anyways).


#5

Ack!!! I thought it was just me not holding my finger to the correct angle! GRRR… I dont keep the old teststrip after use either. Maybe I should ask my doc for a different namebrand meter?ugh. We cannot afford wasted teststrips. My current batch is #9. This has happened to a couple of different vials already.


#6

Definitely call the customer service people, and tell them about the defective strips. They record the call so it might be a good idea to also mention the impact of the failure on your health.


#7

Mine was code 9 too, but what they look at is the lot #. Mine was 2772904. I just opened another vial, same box, same lot, same problem! Definitely give them a call, and let us know if it is the same lot.


#8

my code was #9 and lot # 2775165… sigh. cruddy mess. I’ve already wasted at least 5 strips from this vial alone… not including the ones wasted in previous vials. I thought it was just me because I recently starting using this meter. :frowning:


#9

Hey Guys! It’s Saturday and they are open:) I got thru really fast today. They want me to send the last 8 test strips back in the vial so they can see if anything is up with them. They are sending me a new test vial and control solution too. I’m glad you started this post! I would have kept on thinking that it was me testing wrong.
MeadowLark


#10

Last year they had a recall on some of their strips. Maybe you got a bad batch. I remember them saying there was some type of notch cut out of the container or something. It might be worth looking it up on their website.