I received a letter from LifeScan this week, dated February 4, 2010, noting that "up to 900 OneTouch Ultra Test Strip Packages contain vials of the wrong test strip."
The mislabeled strips are found only in 100-count packages (4 vials of 25 test strips each) of OneTouch Ultra Test Strips with Lot #2964512.
The incorrect strips are dark blue and don't have the OneTouch Ultra brand name printed on the strip. Per J&J, as a safety measure these strips will not turn on your meter or provide a test result.
If you have any of these mislabeled strips, go to www.OneTouchProduceID.com for info on how to receive a free replacement for those strips. You can also contact LifeScan customer service for this specific issue by calling 866-247-1029 Monday thru Friday, 8AM-5PM Pacific Time (11AM-8PM Eastern Time, 15:00-23:59 GMT)