I recently got a new One Touch Ultra 2 with the delica lancing device and so far I love the finer lancet. However, in the current vial of test strips, I have had at least 4 that have given me an ERROR 2 (meter or strip problem) and in the vial before I had 1 or 2.
I don’t ever remember getting this error with either my UltraSmart or UltraMini with 5+ years of use. I am not sure if it is the current batch of test strips or the new meter.
Has anyone else had this error? I would love to know.
According the the website you are using a used strip or there is something wrong with the meter and or strips. Call One Touch they will be more to do a replacement.
May I ask why you went with the One Touch Ultra 2? I am just curious.
I actually have had those errors. It may be because you put the blood in the test strip too soon. I dont remember why else it would do that, but there are reasons. Just get a new test strip if it happens.
They aren’t used strips, so that isn’t the problem. I will call One Touch if the problem continues, I was just wondering if anyone had had a bad batch of test strips that resulted in this error.
Although I was mainly using the UltraSmart, I wasn’t using it to full capacity and I thought I might like something a little
smaller so I went with the Ultra2. I may go back to the UltraSmart, as I like the fact that it takes regular batteries which are easier to find.
The error comes up before it even asks for the blood sample. I just don’t want to waste too many test strips. If it continues to happen, I’ll call One Touch, they have given me good customer service in the past, so I don’t doubt that they would replace the meter if needed.
Wow, that is weird that it comes up before it asks for blood. I would give them a call soon. I’m not really sure how I would handle it, you might wan to ask for a refund or new strips. idk, i let my grandpa do all that stuff(: