Actually, I think you’ve misunderstood me. When I ask “why” or “how”, it’s because I’m honestly curious about why and how things come to be. I’m a scientist, it’s my nature to ask those questions! I fully respect your choice to evaluate the options and make an informed choice for Medtronic. I think it’s great we have options, as we all want different things. What you described just now is indeed an informed decision. You’ll get ZERO dispute from me about a “right” or a “wrong” choice between the two if you looked at the options and chose differently than me.
But that’s not what you said… You said:
It was your own words that suggested to me the 770/780 was an uninformed decision. How can you have looked into something you never heard of? Am I missing something here? It’s the notion of the choices being made for us, taken out of our own hands, or getting heavily influenced by biased parties that upsets me.
I was sincere when I said I wasn’t criticizing you and your choice, and I’m sorry it came across otherwise. Though I’m sure I’m one you perceive as a “Medtronic basher”, so it’s understandable. I am blunt, and that may even come across the internet as rude, but I’m not a mean person. I’ve just learned that when I sugar coat things I type, I’m too passive and the message gets lost.
My criticism isn’t towards the patients, but rather the medical industry that informs them. We can’t just go to Walmart to compare boxes, features, and prices. We can’t just look on Amazon for the 5-star reviews. We’re at the mercy of an entire industry that cares more about making deals, shaking hands, and profit earnings, than they care about patient advocacy and the best treatment options… So we have to advocate for ourselves, and many don’t know how to do that. It’s not exactly a skill we teach our children. We teach them to trust those in charge, not question them.
My criticisms are towards the insurance companies that choose what devices we’re allowed. It’s for the companies calling to renew a contract before the patient has an opportunity to survey the competition. It’s for the fact that we never actually have to sign a contract! Thankfully I had already decided on Tandem before I find out their “Get started now!” web form. But I thought I was just initiating a benefits check, not making a final commitment. To this day, I still don’t know how I was shipped a pump 3 days later with a 4 year commitment, for which I did NOTHING but give them my info. I assumed I would have to sign a contract and a purchase agreement, but everything happened in the background without me. But mostly, my criticism is for the indoctrinated doctors that show loyalty to one company and choose not to educate themselves on the available options, so they can’t pass on reliable information to patients. There is only 1 Endo within 3.5 hours of my home, and they were one of those. I went against their medical advice when choosing the Tandem, and while they signed the necessary prescriptions, they treated me with disdain and told me “we won’t be having any more of THAT here!”, when explaining why they removed the uploading software the Tandem rep installed for them. It was my last appointment, I was summarily dismissed. I had to find someone who wasn’t under Medtronic’s sphere of influence to write my scripts, and I was only able to do this because I’ve been able to self-manage so successfully. If I was a patient who required a doctor’s assistance in managing my diabetes, she would reuse me and send me back to the Endo. I would have no choice at all and would have been forced on Medtronic. The entire rural western slope of Colorado is in this boat. THIS is what upsets me.
When you said you never heard of Tandem, I didn’t think anything ill of you, I was mad FOR you and your being another victim of our screwed up medical system and not being given a choice, heavily influenced by my own negative experiences… because that’s what I understood your comment to mean…