Gah, I feel as though it's something different every time.
I placed an order for 2 boxes of infusion sets and a box of 10 CGM sensors about 6 weeks ago now.
The infusion sets arrived in two weeks, and I presumed the sensors would arrive shortly afterwards as I often have to wait a really long time for things to arrive.
The previous order, for example, took over 6 weeks for infusion sets.
I'm now at 6 weeks, so I decide to check on the status online only to find that they claim both items were delivered together on that same UPS tracking number.
Urgh. Is it just me being unlucky or are they really this awful?
The previous order I mentioned took me contacting my rep to get him to shove it along. I don't really understand how something they need to do, day in and day out is so variable?
I'm waiting for their help number to come online so I can call, but thought I'd make myself feel better on here with a mini rant first. :)
I've been slightly on the fence with Medtronic, and...Well, we'll see how they cope with this one. It's looking like it may be an our word against yours kind of situation, and it won't take very much now to have me jump ship.