I started with my new green Ping pump two weeks ago today. I was feeling kind of dissociated from the whole thing, and really scared, but over the weekend I started to sense the possibilities....and then on Suynday morning i heard an alarm--it said "no delivery"
I replaced the infusion set and restarted- same alarm. I called animas and we tried a number of different infusion sets and then filled and attempted to insert a new cartridge when if became apparent that the piston was frozen and would neither advance nor rewind.
So they sent me a new pump-which arrived on tuesday since they couldnt get it shipped out until Monday. And this one works fine, but it was a pretty unfortunate experience.
They tell me this never happens and they have never heard of an initial failure like this before. I have to assume there was some kind of manufacturing defect which caused the piston to freeze at a certain point the first time it got there, but of course I don't know.
Now I am doing well with the new pump. I can definitely see the kind of control I can have if this thing will actually work as it should, but I cant help but be afraid it will fail again.
I feel so dependent on it, it is not a plus to be quite this well aware of how fallible it can be right at the beginning.