I did the insurance coverage check a few days ago, and a lady from Omni Pod called me today. She said that Omni Pod does not deal with my insurance, but that they were going to swtich me over to a company that does. (I forgot what the name was). I believe I am approved. I will hear from the third party company probably Thursday. My question is, does anybody know what the name of the company might be? and, should I expect being a podder here soon? I really want to start living tube-free. Thanks for any info.
There are many. Insulet owns Neighborhood Diabetes, so I'm going to assume you got referred to them.
My insurance contracts with Edgepark. It may take a couple of weeks to get it shipped once they start the process.
Blue cross made us go through Doubek supply to get our pods. They have been pleasant to deal with
For me approval went pretty quickly. Then it took four weeks to get the pods from Medco/Express Scripts due to the doctor issuing the prescription wrong and not answering another question Medco had about the test strips, then there were issues with the large amount of the charge going through (yes, I really really DO want you to bill 1K to my debit card). Then there was another week waiting to get an appointment with the trainer. But I'm finally two days in and loving it already. Hopefully it won't be that long for you.
My insurance works thru Liberty Medical. They are pretty great!
WORST COMPANY EVER!!!!!!!!! Don't use them. Two weeks ago I started the process of ordering my test trips through them (when I had plenty) thinking I'd get a new supply in plenty of time. I was WRONG! Their main customer service is handled in India and Pump customer service is in Florida. I have spent almost 4 hours of my time trying to explain to them that my insurance company gave them as an option to use for test strip fulfillment. Every time I called them I was on hold forever and was transferred numerous times and then disconnected only to have to start again. It turns out they spelled my name wrong...and I always spell it to avoid that problem. I apparently have two accounts. I had to call my insurance to explain that I was having issues. My ins co called them to get it straightened out (pharmacy vs. medical benefits) and they even had issues in working with them. I thought I had it situated finally and my supplies were in route (only 50 test strips left at this point) I get a call saying that my strips weren't covered. I LOST IT!!! I then get a call from Diabetes Specialty to order my Dexcom and that process took 10 minutes. I mentioned to her the issues I was having with Liberty and she said that she can get my supplies for me. I said..."let's do it". They faxed my doctor and a few hours later my strips were ready to send out. I highly recommend them. I would not use Liberty Medical if my life depended on it!
Diabetes Specialty Center
Center of Excellence - Insulin Pump & CGM Technology
A subsidiary of Byram Healthcare
3793 S. State Street
Salt Lake City, Utah 84115
To reorder supplies: 1-800-775-4372