Never Change Batteries While Delivering a Bolus

If you change batteries during a bolus delivery, your PDM will have a clock reset alarm which will render the active pod unable to communicate with the PDM. You will have to change to a new pod to reestablish a connection. I was told by the tech support folks that they recommend changing batteries while at the home screen only. FYI Insulet replaced the pod as a courtesy. This is not in the owner's manual... Live and learn...

Thank you for that info!

Thanks, John. That's good to know. You'd think they would have figured that out sometime during QA testing and put it in the manual. Oh well.

Thanks john great info.

good to know thank you