OneTouch Verio Flex inaccurate readings

Hi all,

I’m new here, and I was hoping I could get some help.

I was diagnosed with type II in mid-June of 2019. I had to replace my first OneTouch Verio Flex in November of that year because the readings were off. I thought it was damaged from travel. Recently, the readings started seeming wrong again with the new one. I tested the strips with the control fluid and the reading was within range. I called the company and they issued me a voucher for a new one. Now the newest one is still giving me inaccurate readings. It’s giving me readings in the high 90s and low 100s when it should be at least in the 130s. If my readings were really that low, my fasting sugars wouldn’t have been 132 at my last test (I know…I’m working on it). I’m kind of at a loss and would appreciate advice.

I’m not sure if I can get another brand/model because I think this is the only one my insurance (Kaiser Permanente) covers.

As far as I know there isn’t anything you can do to make a meter more accurate and One Touch products are notorious for their inaccurate readings. You may be able to get your Dr. to do an authorization for a different brand of meter and strips based on the inaccuracy you are experiencing. Try Contour Next by Bayer or Accu-check by Roche.

You could also pay out of pocket for a more accurate meter. There are several options to do this from Amazon to subscription services.

I have Kaiser. I use and older model one touch that seems to be just fine. However they ask me all the time if I want to switch to another brand. To let them know. I hardly do finger sticks anymore w my dexcom just every other day.
So I haven’t bothered.
Best way to test it is to take your meter with you to the lab the next draw you have. Test it just before they draw you. Then when you get the lab results you will see a true comparison.
The test solutions are a waste of time cause the range is so wide it’s pointless.
However I work in the laboratory world. I make my own control solution. I make it at 100 mg /dl.
I know it’s exact and my meter I pretty close. It runs low. Like 95-99 or so.
But again I hardly bother with it now. But you can make it if you have a accurate balance w table if you have a volumetric flask and a balance you can make it.

Why couldn’t your blood sugar be 132 in the morning? Many can be elevated in the morning as you put out glucose to start the day. Nancy50

Personally, I detest One touch meters. I think they’re random number generators. I’ve got three various types of Vario, and each new one they send me is worse than the last.

It’s sad, because they were the industry leader/innovator when I was first diagnosed. They’re one of the most expensive strips for the least accurate results I think they’re another one that’s just thriving on an earlier earned reputation.

The FDA allows meters to have 20% error. Yours doesn’t seem super off to me.
OneTouch has never been at the top of the list for accuracy, but it is for price.
If you want a more accurate brand, you could scan this old document for the ones that have traditionally hit the mark.

I’m not personally a kaiser member but a friend is, and he was prescribed a Freestyle Lite and gets 300 strips\month. It seems. Kaiser has a definite Lifespan preference (probably because of Rx rebates), but they do cover other meters if you push for it.