Any ideas? I’ve spent now about 30 mins total trying to get through to the US minimed tech support as the tech support here in Finland is closed on the weekends (typical for Finland).
Anyway I can’t get to the main menu. It has me rewind as usual, but when I try to prime it just says disconnect and keeps priming without showing how much insulin i’ve primed it with. I replaced the battery, but it doesn’t matter. So now my daughter has been without the pump for 5 hours. We use the un-tethered method so she does have lantus. I guess I will increase her basal lantus to get us through till tomorrow. I’m just so frustrated right now with the lack of help and resources on the weekend for something like this!