So, my transmitter for the dexcom g6 ran out of batteries yesterday. I remembered talking to Walgreen’s speciality pharmacy about a month ago about the new one, but failed to follow up because things have been crazy busy recently. I called them again today. The first woman I talked to was useless, and kept thinking I was talking about the receiver, which I dont even have because I only use my phone. Then, the call was dropped. I called again and the second woman actually understood what the hell I was talking about, but said they had sent paperwork to my doctor and never heard back, so call him.
I call my endocrinologist office and they say they sent information to tandem a while ago. I say, no, not tandem, Walgreen’s speciality pharmacy. They insist they got something from tandem. Okay, about the new insulin pump (which I’ve been trying to get since the warranty ran out on my medtronic on April 22nd) or about the dexcom g6? Confusion, followed by saying it was about the new insulin pump and they will contact Walgreens about the dexcom g6 as soon as possible. Okay, I now know the delay on the insulin pump isn’t on my doctors side, but that’s not urgent. The dexcom is fairly urgent because hormones have been making my blood sugars swing like crazy and I’ve already gone 18 hours without it. I’ve now been waiting several hours, but have not got a phone call back from Walgreen’s to confirm that they got the doctors orders. Its Thursday, so I dont want to wait until after the weekend to sort this or I will be a whole week without the cgm.
Thank God, every finger stick I’ve done so far has come out nearly perfect (including the one at 4 am just to be safe), but I have no idea how long my luck will last because the hormones are making things even less predictable than normal. I’m trying my best not to freak out, but I’m a combination of worried and incensed. And then theres the part that’s blaming myself for forgetting to check up on these things before they became an issue. Its been a trying experience to say the least.
Anyway, that was my rant. I’m just crossing my fingers now that it gets fixed as soon as possible.