A few days ago, I received an email from AT&T where I took an early retirement from in 2004. The Subject Line: You have been invited to join DiabetesManager, presented by AT&T mHealthcare Solutions.
The email described a system where you could input your blood sugars into an app on your smartphone and receive coaching from your healthcare team, get an on-line logbook, graphs and other tools. I liked the idea that I might get some input from my healthcare team without having to schedule appointments.
After some noodling around, and a lot of concerns about giving the company that provides my health insurance too much info, I decide to give it a try, so I click the link and eventually get to a screen labeled: "Let's find out if you are a candidate".
There are four questions:
Are you over 21?
Are you pregnant?
Are you on a pump?
Do you have Type 1?
When I say "Yes" to the pump question, there is an immediate pop-up that says I am NOT a candidate. Seriously? So just to see what would happen, I say "No".
Then I say "Yes" to T1D and there is the same pop-up! Now I am a little perturbed. Couldn't the original email have said the program was open to non-pumping, Type 2 diabetics?