So my meter is not working

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1

11-2-08
MY METER IS NOT WORKING AND I DONT KNOW WHY, I HAVE A FREESTYLE FLASH AND IT KEEPS SAYING R4 BUT I DONT HAVE THE BOOKLET SO I DONT KNOW WHAT R4 MEANS :frowning: AND I TRYED BUYING A NEW METER BUT I WILL HAVE TO PAY FOR THE TESTSTRIPS CUS I JUST GOT SOME NEW ONES FOR THE METER I GOT NOW AND MASS HEALTH DONT WANT TO PAY FOR SOME YET : ( SO IDK WHAT TO DO

2

Call Abbot Diabetes they might be able to tell you waht is going on and if it is fixable or not.

3

You can download the User’s guide at this link.

4

Does it say “Er4”? Here is what the manual says about that:
"Error 4
Possible Causes
• Problem with test strip.
• Problem with the meter.
What You Should Do

  1. Conduct a control solution test using a new test strip. If the results
    of the control solution test are within the range printed on the side
    of your test strip vial, retest using blood and a new test strip.
  2. If the retest using control solution"

Doesn’t sound too good :frowning: Let us know if it starts working again!!

5

I had a issue with my freestlye this week the strips would not turn the meter on…I called abbott and they are sending me a new meter and strips .

6

Mine has been doing that in the morning because it is too cold! I take the meter out of the case and hold it up to my bare belly for 30 seconds each side and then it works.

Could it be too cold?

drew

7

batteries?