Thank you @mohe0001
Okay, I’m listening to some of it.
It is long so it will take a while and I’m not sure I’ll last
but for those who want to skip some
at 19:10 Introductions of some of the people there
25:00 Start introduction why by FDA
34:40 Security reason Introduction
at 1:12:25 to 1:23.25
I found it very interesting
talk by Jay Radcliffe on security
at 1:23:30 FDA CDRH Jody Duckhorn
Deciding what to communicate to the public
1:25:54 first chart
Deciding what NOT to communicate to the public.
1:27:25 second chart
okay, so this one is scary.
I’m almost halfway. Its fantastic.
All the big names are there. I truly congratulate FDA on their effort here.
I should post it in the forum so everybody has a chance to see it.
Since $$ is a concern - This discussion has me almost convinced to STOP my pending order for a G6 system and continue with my G4. I’ll update IF I see successful ways to RESTART.
Also need to verify IF I can change batteries and reuse G6 Transmitters.
Oh my gosh, if you dont have a reason to change, then I wouldn’t. G6 sucks for other reasons than the restart. G4 one of the best medical devices in history. It was without flaws of any kind. A thing of beauty.
For a cash out of pocket, the G4 seems to make great sense.
But, for actual use with the Tandem X2 pump, the G6 rocks!
And even though there are some hurdles, I still would NOT give up the G6 and go back to the G5 (which worked great for me as well.)
Yes I know Katie confirmed it many times as she stated, but, as others have had problems with the restart method…use a timer for the one minute wait and for the 125 minute warmup.
Although I’m not “Looping” I am on a Tandem X2…I changed the 8GXXXX transmitter on the pump as well just as a precaution and added it back after the 125min warmup…X2 paired with the transmitter and started another 2 hour warmup on the pump and the G6 app on the phone…certainly not ideal but as long as it restarts its fine with me. I will try another restart next week with out changing the transmitter code on the X2 and see if that works too. 4 hours without CGM is too long especially once Tandem rolls out their Control-IQ software update.
I’m still trying to find someone that has done this with 8G.
I think this was referred to as the new trauma check.
But have not heard confirmation yet if this works with 8G transmitter.
The sure way around “no restarts”: Bluetooth Unpaired method
The only way for sure around this trauma check that I have found on both new and old transmitters alike is to use the old Option 2 method from my original post . Let’s call it the “Bluetooth Unpaired” method from now on.
HUGE IMPORTANT POINT: You must start and finish this process before your current sensor session is scheduled to end. In other words, if you see you have 2 hours left on your session, you’re too late.
The “Bluetooth Unpaired” method described at the enclosed link is the method I used today with my Dexcom 8GXXXX transmitter @MM1@Dave44…the same one that @BradP referenced in his post on 29August…I forgot to quote that post…sorry about that!
So I’ve been over this multiple times, but how the heck do you do step 3 of that method? On iPhone, once you “forget” the transmitter, it won’t let you do anything until you re-pair the transmitter.
Yup.
Nope. None of those options appear. You have to re-pair the sensor or nothing. And that puts you back where you started.
So…
HUGE IMPORTANT POINT: You must start and finish this process before your current sensor session is scheduled to end. In other words, if you see you have 2 hours left on your session, you’re too late.
MAYBE. Is that the trick? I don’t recall seeing this note the last time I looked at that page. But I can kinda-sorta see how it might get around the no-options-when-you-forget-the-transmitter problem. I’m coming up on a sensor change in two days, but I’m also traveling in England and I’m not sure I have the cycles for testing out yet another variant on this schema, but maybe…
The trick here is in the details…Katie’s method clearly states “wait 1 minute after the latest BG is relayed to the Dexcom App”…you have about 3 mins then to Forget the transmitter in your settings…stop the sensor…start the sensor…put in your sensor code…and start your 125 minute wait.
The wait right after the last BG relay is critical…preparation is key…take a couple of times to practice the navigation on the phone (but don’t actually forget the transmitter in Bluetooth Settings until you are ready!!)
This is where Katie’s post is a bit confusing…it does say that for sure…but then also says if your session has ended “no big deal, start with step 2”…I heeded the quoted statement and made sure I had more than 2 hours.
Perhaps what Katie meant to communicate was…one must have at least 2 hours 15 mins left in their current session…this would make sense…implying that the current session cannot end during the new warmup period. If the session has ended…there is still a connection to the transmitter via Bluetooth but the sensor has expired…this falls in line with recent some of my Dexcom tech support calls where they have said having the same Sensor Code as previously just used is not a problem.
I am not sure, but with the tandem X2 pump, use transmitter code 888888 for the dummy id.
Never tried it with the dexcom receiver, but it might be worth a try.
I have a question re: G6 Transmitter restart. If one restarts the Transmitter, will Dexcom still provide support for sensor issues? I frequently have bad G6 sensors and fail prior to 10 days and need to call Dexcom for a replacement. If the transmitter has been extended, will they still provide support?
I haven’t been asked what day I put it into service, but they always ask me for the serial number. I reset the transmitter earlier this year, and when I told them the serial number, they knew what date I first put it into service (via the app/clarity I assume) and knew it was expired. They I needed to replace it before they would discuss replacing a sensor that hadn’t lasted a full 10 days.
@Dave44 Yes, they typically do. Once when my transmitter was about to expire they mentioned that they only provide support if the transmitter is within the accepted timeframe, forget the days now, maybe 90 days.
@Paytone Yes, exactly what I’ve been told. Hence, I have not been restarting my transmitter
Currently on day 25 of a single G6 sensor with two restarts on an 8GXXXX transmitter…
Last restart I tried to leave the t:Slim X2 transmitter code as the 8GXXXX and the restart failed about 30 minutes into the warm up session even though I followed the “Forget transmitter” instructions for the iPhone.
During the 30 minutes I ignored the Bluetooth pairing requests on the iPhone…
This “No Restarts” failure also put me inside the two hours before the last session was to expire…
Entered an old 81XXX code into the t:Slim X2…of course it could not pair as that
transmitter was at home in another state…started a new sensor on the iOS app…entered the 8GXXXX transmitter code back into the iOS Dexcom app…entered the same sensor code 9XXX…selected start sensor and waited 125+ minutes without accepting the Bluetooth pairing request from iOS…after the prescribed wait time I waited for the next pairing request in iOS and refused that request…waited approximately one minute…entered the 8GXXXX code on the t:Slim X2 and accepted the next pairing request from the iOS Dexcom app…A new 10 day session started in 5 minutes…that was on Wednesday 10/9/19!!
I’m not really sure I buy in to the “insertion trauma” algorithm/theory at this point. If there is an article about the “insertion trauma” algorithm I would be interested in having a link for it.
On the X2 pump, just enter all 8’s, or 888888 for the transmitter ID. Tandem knows that is the dummy code they use so that it doesn’t look for a transmitter (ie, saves battery.)
Hey everyone, possible bad news here. I just went to restart a sensor on a transmitter I’ve been restarting them on and it recognized an old sensor about a half hour into the process. So I tried again thinking I messed something up and no go.
So I have tried the new instructions, but I don’t have the tslim as above and of course my sensor had expired. I’m not sure it’s going to work as it didn’t follow the pattern above. It never asked me for a pairing request, so I might have goofed somewhere, so if it doesn’t I will try again tomorrow!!!
