To be honest, that’s why I’m glad there are options for pumpers.
From my experience here, I’d say that the pod works really poorly for a percentage of the population. It amazes me how the Type 1 cycling team and the ironman triathletes can do all they do without “sweating” a pod off their skin and yet some folks (like Spooky) can’t go three days without one falling off. Some people have occlusions in every part of their real estate, while others don’t. Some people get boxes of pods where half of them fail during the priming sequence and others don’t. I haven’t lost a pod yet, but I’ve had 3 occlusions and 3 failed pods in 4 months. Still, to me, and since they replace the priming failures and I learn about my body from the occlusion events, I’m still counting it as a success for me. I like the PDM and its menus, I find the pod low-profile on my body, and I’m inexplicably relieved by no longer messing with infusion sets and tubing (which I didn’t expect).
But I think you’d see that customer satisfaction level with every pump to a degree. I have just as many negative things to say about Medtronic (hate their CGM, don’t like their menus, feel they’re missing some features, didn’t like their customer service) and Cozmo (clunky and ugly, no clip, terrible infusion sets if you go with what Smiths sells), etc. And yet both kept me alive for years and were with me when I needed them most and I felt really guilty when I packed them away in boxes after sooooooo many good times and bad times together. (Yes, I’m that silly. I nearly cried over my Paradigm.)
Medtronic has been a win-win for you, so you’ve every right to come to your pump’s defense, and the pod was a bad choice for you, so you have every right to criticize it.