For the past 2-3 weeks I have been receiving error messages on my phone with a pairing request. It prompts me to pair my bluetooth to the DexcomH3 receiver every 1-1.5 minutes. If I don’t answer the alert and press the “pair” prompt, my transmitter/sensor disconnects from Xdrip and I do not get readings. Not great for sleeping which is when I need those alerts. I turned on my old Dexcom receiver 3 days ago and it has no problems detecting the transmitter data…ever. It’s just that the sound isn’t loud enough for me to always hear an alert which is a reason why I stopped using it. I do not know how to fix the problem other than to remove Xdrip and re-install the app…if that will even help the problem Grrr. I don’t think it matters but I have an LG V60 ThinQ that was purchased in October.
Which brings me to my next issue. I have not figured out how to upload my data to Dexcom site. I entered my Dexcom username/password into Xdrip but nothing happens. IDK if I am doing something wrong or if it is somehow related to my bluetooth problem. But, if I uninstall the app, I lose all my data. I have an endo
MD appointment Thursday and can’t go there with less than a week of data for the past 3 months.
The other issue is I am supposed to go to endo educator TOMORROW for my 3 hour pump training. How am I supposed to do that if I can’t get my readings properly from my Dexcom equipment?
I am a tech idiot and can’t figure out how to fix it. No one in my house knows what the problem is. I even went to the bluetooth settings in my phone, unpaired everything and then paired devices again. My car bluetooth, no problem staying connected but Xdrip…still no. I get an error message that it cannot pair with the DexcomH3 or nothing happens at all. Phone tells me the DexcomH3 is an available device but when I try to connect to it, nothing happens.