For the record, here’s tandem’s email:
Dear t:slim G4™ Pump users,
Our records indicate that you currently use Dexcom G4® PLATINUM continuous glucose monitor (CGM) integration with your Tandem pump. We have received a number of questions from users like you following the recent announcement of Dexcom’s new G6® CGM system.
The new Dexcom G6 system is not compatible with your pump. If CGM integration on your pump is important to you today, we recommend continuing to order the CGM supplies compatible with your device. Dexcom plans to continue shipping their G4 PLATINUM CGM sensors and transmitters for people with integrated devices.
Dexcom is requiring their G4 users to upgrade to G6 UNLESS they indicate that they are using it with an integrated device. There are no products currently on the market that are integrated with the new Dexcom G6 sensor. Please make it clear during your next CGM supply order that you use an integrated Tandem pump to ensure you continue receiving the CGM supplies that work with your device.
As always, please feel free to call us at 1-877-801-6901 if you have questions.
Tandem Diabetes Care