Diasend problems!

Even after following all the instructions i still cant manage to get my pump uploaded! its an Animas Vibe... any suggestions?

Well, we need a bit more detail as to what exactly the problem you're having is... but I am using it successfully for downloading my pump and meter data without any issues.

What exactly is not working properly?
-- Do you get to the point of uploading the data using the Diasend client on your computer, or does it not recognize the pump?
What version of Windows are you using? or are you a Mac user?

Lots of questions, I know. But necessary to be able to help. :)