Last week I called my insurance company to check to see if they got what they wanted from my endo, which I supplied to my endo two days after my endo called me, which was my download of my bgs meter. This is along with my appeal letter and 40 page fax documenting the CGMS already supplied to the insurance company starting back in September.
Today my insurance company called me back and left me a message which just left me sooooo, can’t think of a good word, dumbfounded (pissed), she stated she had the results of the medical review and am I sure I was not looking for an insulin pump replacement, OMG?!?
How did they get documentation on a CGM and sensors to mean an insulin pump replacement. Now I am back to phone tag again. What a bunch of crap.