Hi everyone,
I am experiencing a frustrating issue with my insulin pump’s synchronization with its companion app.
The app often loses connection with the pump; which disrupts my ability to monitor glucose levels and adjust insulin delivery remotely.
Insulin Pump Model: Medtronic MiniMed 770G
Companion App: Medtronic CareLink™ Connect (version 6.2.1)
The CareLink™ Connect app intermittently loses sync with the pump; displaying outdated glucose readings and preventing adjustments to insulin delivery. I’ve already tried restarting both the pump and my phone; and I’ve reinstalled the app; but the issue continues.
This problem occurs multiple times a day; which makes it difficult to manage my insulin dosing effectively. I have checked https://forum.tudiabetes.org/t/about-the-diabetes-technology-category/36- powerapps documentation guide but still need help .
Has anyone encountered similar issues; have any advice on troubleshooting this problem?
Any suggestions would be greatly appreciated!
Thanks in advance for your help!