The update is installed!! Hooray!! Initially my pump trainer got stuck at the same point as I was having here at home, with the USB trying to connect problem. She kept trying and trying and finally, after about a half hour, got it to work. She thinks possibly something is amiss with my USB port on the pump. My pump is rather new, acquired in July of last year, but I have a terrible time connecting the cord to the port every time I do the charging. Maybe I somehow damaged it but it’s all speculation. I now use a magnetic charging cord so it’s less wear and tear on the port. My trainer did say that Tandem makes one jump through hoops to get a replacement pump, just in case something is wrong with mine, but so far it’s working.
