Omnipod with mac

i can get the ominipod software to work fine when booted off the bootcamp partition but will not see the pdm on its usb ports under parallels’ virtual solution on our macs. yes yes none of these are “supported” by the company but who cares. i don’t have a pc :slight_smile:

anybody got it working virtually?

thanks!!


(I’m new to the OmniPod, just started a 1-month trial a week ago)
I researched this; as far as I know, noone has gotten it to work either under Parallels or VMWare Fusion. Some people reported their Insulet reps said it only works under Boot Camp. Several people, myself included, have gotten a “PDM error” followed by a “memory corruption error” on the PDM merely by plugging it in to the Mac USB port with one of the virtualization apps running (a nuisance, since this requires a hard reset of the PDM, re-programming every setting on it and ruins the current pod in use).

Actually, you may be able to help me out here… after several days of trying, I haven’t gotten it to work even under Boot Camp, or on a standard PC – every attempt to read the data immediately causesan error message in the CoPilot SW (the specific message is
"An unexpected error ocurred while reading data from the OmniPod PDM. Please attempt to read data from the
OmniPod PDM again, or call Customer Care for assistance (code 2). Cannot read data from device" )

The SW itself (CoPilot & the OmniPod plug-in) installed fine, and I can enter data manually or read it no problem from a FreeStyle BG meter; I can upload the PDM’s settings (the “PDM Settings Report” button in CoPilot) – it’s just the data records that refuse to load.

Would you mind sharing the details of your working Mac Boot Camp setup (type of machine, OS X version, Boot Camp version, Windows version?) I’m all out of ideas, and the local Insulet reps aren’t very knowledgeable about the SW.

About a year ago I gave it a valiant try, but with no success. I’m a professional software developer and I tried every trick I could think of, but nothing would get a VM to recognize the PDM.
Ever since, I’ve been toying with the idea of writing my own software to read the data and produce reports/charts/graphs. I got as far as being able to read some kind of binary file off the PDM connected to Mac OS X, but have no idea how to interpret the file. I’ve asked one rep at Insulet to try to put me in touch with one of their engineers, but that never panned out. :frowning:

I’m a software engineer as well. If you ever figure out their serial protocol and want some assistance putting a cross-platform (Java, Web) app together, let me know.