So glad to hear she is trying the pump out. Have her get logged on to some sort of pumping forum. It was the "1.b" best thing I did after getting my pump (pump 1.a!). While the doctors and trainers and tech support are needed, all of the questions that will come up with site changes, air bubbles, basal, bolus, etc are sometimes better answered by those who pump every day and have actually experienced all the joys and trials of pumping! Best suggestion I can give is it takes time and there will be problems, but the problems are always solved with a few questions and time! Tell her I wish her good luck!
A step in the right direction!. I was scared at first too. It takes a few weeks to get used to it. She'll have a lot of questions, so steer her into the pumper's group here. Lots of folks can answer many questions.