My company recently switched from BCBSIL to FloridaBlue.
I got my first 90 supply of Dexcom Sensors/Transmitter from Floridablue on 2/4/2020. I’m now trying to order my next 90 days so they arrive before I run out of supplies.
After talking to many many people I’ve been told by Florida blue its their policy you can not order more until you hit day 90. I told them that makes no sense because on day 90 I will be out of sensors. Even if my Dexcom provider mails them that day it will take 4-5 days to arrive. So they are forcing me to be out of supplies every 90 days.
On follow up calls they said I should ask my doctor to write my prescription for more then 90 days. I still don’t see how that solves the problem.
Has anyone else had an insurance issue like this and if so what was the resolution?