After deciding to go with the Tandem X2 pump and Dexcom CGM I need to pick a supplier. As an Aetna Medicare PPO patient my options are: CCS Medical, Byram Healthcare, Edwards Health Care, Edgepark Medical Supplies.
CCS is out, I had a bad personal experience with CCS when I was on Medicaid last year, with literally months between being able to reach an actual person there to talk about getting my Minimed supplies (lots of menus and voicemails, no response even though a named person was working on approval). Eventually I just paid cash for infusion sets until disability/Medicare came through.
Does anyone have something positive to say about the other options? I looked online and they all have negative reviews, hopefully there are enough positives for one of them to help me decide :-). I’m aware that people are more likely to post a negative review than a positive one so online review sites tend to skew negative.