I’ve been having the 06-00 error since June, 2018 and haven’t been able to upload with either the Java Upload or the CareLink Uploader. It would get between 5% and 7%, disconnect and give the error 06-00.
I went into settings -> Utilities -> Device Options -> Manage Devices on the pump and removed all devices (INCLUDING the CGM) then repaired the Contour Next glucose tester. Upload worked this time! Removing the Contour Next only didn’t work, I had to remove everything
Seems like when you have the CGM (Guardian Sensor) and the Contour next paired on the device, the 670G prompts you “XYZ serial number is attempting to connect. Do you wish to allow this? Yes/No” and that interrupts the connection. By removing all devices and readding the Contour Next only it seems to work correctly.
I won’t be doing this frequently cause it takes 2+ hours to get the Guardian Sensor working again (And I’m going to lose a pad and have to reinsert) but I have an appointment with my Endo tomorrow so it was good to have some data for him to work with.
670G is annoying as ■■■■ and I’ve lost so many Guardian sensors due to “Errors reading” that I can’t renew with my insurance in time and go 4 to 6 weeks with no CGM due to tossing them. Calling Tech support is good and they will send you ONE replacement, but if you lose 3 in one day because of the “Error reading” then you’re gonna get infront of insurance and have to pay full price out of pocket for more CGM pads. </end rant>
Hopefully this info helps someone. If you need to upload data from your 670G then do it on a day when you need to replace your CGM, that way you can remove it from the settings and repair it with small impact.
Oh, and yes…IE 11, Added to Trusted Sites. Doesn’t work in Chrome or Firefox.