Dexcom mobile

I have a samsungs8 and I can’t view my 24hour information on my phone. What do I have to do to get the application to change to landscape. I have the homescreen that changes but not dexcom mobile. Please help!

I don’t use a Samsung phone, so I can’t comment on that aspect. But I do know that not every phone app is capable or intended to display in landscape mode. My Dexcom G4 share app is an example of this. I think Dexcom enabled the landscape presentation with the G5 mobile app.

I asked my husband for help and all he did was closed the app and restarted the phone and that did the trick! All fixed now!

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I have a Google Pixel 2 XL and no problem with Dexcom app sideways. Can see the graph for 24 hours.

@Dee_Meloche sometimes in Samsung phones the auto rotate feature quits. Pull down the admin app drawer at the top of your phone screen, and look for "rotate*. Switch it portrait then back to auto and your Dexcom app should display the 24 hr graph as expected when in landscape mode