Just about to make my first supply order since I got the CGM 7+ and I'm on their site. There is no place for me to input my insurance information, so how do I end up getting charged? Do I have to pay full up front and then get reimbursement through insurance to get supplies?
I’ve never placed a Dexcom order online. I’ve always called their toll-free number and talked to a live representative. Each time they verified my insurance coverage with a separate call to my carrier. Then they call me back and ask for a credit card number to cover any difference. I don’t think that an online transaction site could do this unless you authorize an open-ended amount.
I prefer online transactions but with my Dexcom sensors I will continue with the toll-free call. Good luck.
I always ask that they email me with a Fedex tracking number so I can follow the physical progress of the order.
I’m looking at my last invoice for sensors. They priced a four-pack at $399 “list price” and then granted the insurance company a discount which leaves the “contract price” at $279.30. I pay 20% of the price plus any annual deductible.
My last shipment was for a three-month supply of 12 sensors – an increase from previous shipments of 8 sensors.