Yesterday I received my OneTouch software and cable in the mail. I got the USB cable (which is a USB-to-serial cable really). I installed the USB driver and the OneTouch software. When I plugged the cable into my computer, Windows said it needed to install the USB-to-serial driver. I let it, then I plugged in my OTUM to the cable. In my documentation it said that the display should change to say PC. Mine doesn’t do anything. And the OneTouch software doesn’t detect the meter either, when I try to set it up. I have reinstalled the driver and the OneTouch software multiple times.
Here are my specs:
Windows Vista Business (Lifescan says Vista is supported with OneTouch 2.3.2 which I have)
Onetouch Ultra Mini with data port
USB cable from OneTouch
I will probably be calling OneTouch about this but wanted to ask here too.