I downloaded an IOS update on my iPhone 5S yesterday, and now when I try to enter my blood sugar reading into the Dexcom app, the keyboard won’t retract so that I can press the green button to finish the update. I’ve managed to work around it by tricking it a couple of times into allowing me to press the button (updating my blood sugar), but my tricks work inconsistently and take a lot of time.
I’m guessing I need to update my Dexcom app to fix the problem, but I haven’t done an update since before the update that doesn’t allow you to mute the urgent low glucose alarms. I’m selective with which coworkers I choose to discuss my diabetes, and I’m not eager to have to apologize for alarms going off in the middle of a meeting. Even if I’m in range most of the time, I’m bound to have an inconvenient urgent low glucose alarm go off. I work in a very professional setting (which I highly value and for which I am well paid), and I really, really don’t want to have to share the management of my diabetes with coworkers - it’s literally my own personal nightmare.
If I’m forced to update, then I might just abandon using the Dexcom altogether. Which is so annoying because it’s been a huge asset both at home and at work.
Has anyone found a work around to mute the alarms? Also, why the heck is Dexcom trying to make our lives so difficult? Has anyone gotten any feedback from the company about this? Is there any possibility of them changing this?
Thanks in advance for your responses.