My company switched insurance plans as of July 1. When I called Insulet to update my insurance info, the rep said that I’d have to go through “Edgepark” because Insulet doesn’t have any agreements with UHC.
Apparently, Edgepark is a sort of work around to get insurance coverage. He rep said that I’ll be using Edgepark for all insurance-related issues, including ordering pods.
I’m supposed to hear from Edgepark in the next week.
Have any of you been through this? It makes me really nervous. My next order of pods is due August 20 and I want to make sure that I don’t have any problems getting them on time AND covered by insurance.
Advice? Experiences to share?