Hi - I have 2 questions. Dexcom switched me to Byram earlier this year. Said they no longer supply people on Medicare. Every shipment has been late because they say they need more information from my Dr. I never had this problem with Dexcom.
Question 1: Does anyone on Medicare still get their Dexcom supplies from Dexcom? Did you do anything special to be able to keep Dexcom as your supplier?
Question 2: I also use a pump so I see my Endo every 3 months. The last delay was because Byram said that every time I see my Dr., they need new chart notes. But they also said I’m good for 6 months, assuming I only see my Dr. every 6 months. Will they know when I see my Endo sooner than 6 months and require chart notes again?
They never told me about the shipment delays - I had to contact them to find out what the problem was. Anyway - thanks for any info.